As promised here is the pic of the returned jumper which I had knitted for hubby for Christmas.
And here is how it was before I sent it.
Not much difference is there.
And this is how it was supposed to look.
Noticed the differences. I certainly do and when hubby wears it you can definitely tell the differences (the neck shaping is huge and looks a mess). Sublime are still refusing to accept responsibility and I am now awaiting a response from Alison at Knit Today letting me know what Sublime has to say on the matter.